April 2008 Archives

Dr. Dick Beatty, a guru in HR and workforce metrics, explains why metrics are important and what HR professionals should be measuring. During his presentation, HR professionals should identify what are the capabilities within their organization that create customer value, what roles are key in the delivery, and metrics that will help them assess how successful they are at consistently providing that talent to the organization.

(19min)

Additional Resources

	Many of the ideas from this video are discussed in Dick Beatty's book The Workforce Scorecard (Huselid, Becker, Beatty) available at Amazon.com
	Measure your organization with HR Self and 360 assessments based on the HR Competency Study.

"The the 21st Century HR Organization" - Part 2
By Dave Ulrich, Jon Younger, Wayne Brockbank

In Part 1 of this article "Are Your HR and Business Structures Aligned?", authors Dave Ulrich, Jon Younger, and Wayne Brockbank described how to structurally align the HR organization with the organization structure of the business.

This month the authors take an in-depth look at the dominant Diversified/Allied business model, laying out the five roles and responsibilities of HR that respond to this organization model: service centers, corporate, centers of expertise, embedded HR, and operational HR. This summary lays out the duties of each role, the relationship among these roles, and suggestions for implementing this new HR structure.

	Download Part 2 in our series "Building the 21st Century HR Organization" in .PDF format.
	Download Part 1 in our series "Building the 21st Century HR Organization" in .PDF format.

Additional Resources

	Many of the ideas in this article are discussed in How Leaders Build Value.